Terms & Conditions

1. Acceptance of Terms

By accessing or using the Dream Facet website, creating an account, communicating with us or purchasing our products, you agree to comply with these Terms & Conditions and other policies referenced on our website.

If you do not agree with these terms, please discontinue use of the website and services.

2. Products & Pricing

We aim to present product descriptions, images, specifications, availability and pricing as accurately as possible. However, errors may occasionally occur.

We reserve the right to correct inaccurate information, update product details, modify pricing and discontinue products without prior notice where permitted.

3. Orders & Payment

Orders are subject to acceptance, product availability and successful payment authorization.

We may decline or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory issues or inability to verify payment details.

Available payment methods are displayed during checkout and may vary by customer, country or device.

4. Shipping & Delivery

Shipping availability, delivery methods, costs and estimated delivery times are provided according to the options displayed at checkout and our published shipping policy.

Delivery estimates are not guaranteed and may be affected by order preparation, carrier delays, weather, customs, destination restrictions or other circumstances beyond our control.

5. Returns & Exchanges

Eligible products may be returned or exchanged in accordance with our published Returns & Exchanges Policy.

Certain products may have special restrictions, including personalized, engraved, resized, custom-made or otherwise altered jewelry.

Please review the applicable return policy before making your purchase.

6. Cancellations

If you wish to cancel an order, contact Dream Facet as soon as possible.

Cancellation may not be available once an order has entered production, customization, fulfillment or shipping. Any applicable cancellation terms will depend on the product and current processing stage.

7. Warranty

Eligible Dream Facet jewelry may be covered by the warranty applicable to the product at the time of purchase.

Warranty coverage may exclude normal wear and tear, accidental damage, loss, theft, misuse, unauthorized repair or modification and other circumstances described in our published Warranty Policy.

8. Intellectual Property

Website content including branding, logos, text, graphics, photographs, artwork, product imagery, layouts and design elements may be protected by intellectual-property laws.

You may not reproduce, distribute, modify, commercially exploit or otherwise use protected content without authorization except where permitted by law.

9. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activity conducted through your account.

Please notify us promptly if you believe your account has been accessed without authorization.

10. Limitation of Liability

To the extent permitted by applicable law, Dream Facet is not responsible for indirect, incidental, special or consequential losses arising from use of the website, services or products.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded.

11. Governing Law

These Terms & Conditions will be governed by the laws applicable to Dream Facet's business and operations, subject to any mandatory consumer protections that apply in your jurisdiction.

Update this section with the specific province, state, country and dispute venue applicable to your business.

12. Changes to Terms

We may revise these Terms & Conditions from time to time to reflect changes to our services, business practices or applicable requirements.

The revised terms may be published on this page together with an updated revision date.

13. Contact Us

If you have questions regarding these Terms & Conditions, an order or any Dream Facet policy, please contact our Customer Service team.