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Lifetime Care
Our Lifetime Care program is designed to help keep your Dream Facet jewelry looking beautiful long after the day you receive it.
Expert care. Lasting beauty. Ongoing support for your jewelry.
Shop Diamond Jewelry →The Dream Facet Promise
Thoughtful care services designed to help maintain the appearance and condition of your jewelry.
Ongoing Protection
Care options designed to support the condition of eligible Dream Facet jewelry over time.
Expert Craftsmanship
Professional attention from jewelry-care specialists for eligible services.
Personalized Care
Every piece is different, and our team can recommend care based on its design and condition.
Here for You
Our customer-care team is available to help with maintenance and jewelry-care questions.
What's Included
Depending on your jewelry, product type and applicable care terms, available services may include inspection, cleaning and selected maintenance.
Please note: Available services, charges, eligibility and exclusions depend on your specific jewelry and the care terms applicable to your purchase.
Our Care Process
Contact Us
Contact our Customer Service team with your jewelry and order information.
Evaluation
Your jewelry is reviewed so we can determine its condition and appropriate service options.
Expert Care
Approved services are performed with attention to the jewelry's design and materials.
Returned to You
Once service is complete, your jewelry is returned through the applicable collection or shipping process.
We're Here to Help
Have questions about your jewelry or need care advice? Contact our team and we'll help you understand the available options.